Mr. Response

(800) 550-9097

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(508) 943-9097

POWER TO THE PEOPLE

Customer Satisfaction

Reviews From:
  Review Date: July 01, 2013
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Company Response:
David Green
84 Cedar St.
Sturbridge, MA 01566
Electrical
June 02, 2013
Yes
$900.00
2001
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Changed 5 smoke alarms, fixed constant beeping
Very responsive & professional
Thank you [removed member name]. It was a pleasure working for you.
  Review Date: May 03, 2013
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Casi Kruzewski
20 Rodney St.
Worcester, MA 01605
Electrical
July 11, 2012
Yes
$3,200.00
2001
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
At the recommendation of a friend I hired Mr. Response Electric in December 2012 when my husband and I remodeled our kitchen.
Our experience with Mr.Response was a very positive one. Our job was a big one and we were concerned about how long the electrical wiring and recess lighting would take, but it was finished in the exact amount of time were were told it would be. The electricians were punctual and professional. They also cleaned up all of the mess they made which made one less thing for us to do.

We used Mr.Response a second time in February (2013). Our home has electric heat and we noticed around 12:30 a.m. that the heat was not working. My husband went online to try to see how to address the problem. We checked the circuit board for flipped switches, but there weren't any. We called Mr.Response, and much to our surprise the call was answered on the second ring by a man who sounded like he was ready to help. We did not know if anyone would come out to our house ( by now it was 1:00 a.m.), but Mr. Response arrived within 35 minutes. We had a much bigger problem than we originally expected but the electrician was able to resolve the problem in a matter of hours. If Me.Response had not come out we would have had to leave our home in the middle of the night with our 4 year old and 3 month old children. I would highly recommend Mr.Response to anyone who needs reliable, quality electrical work.
Thank you for the wonderful review. We're happy we could help you and your family out in a bad situation.
  Review Date: April 28, 2013
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Member Comments:
Charlene Liseno
25 Myrtle Ave.
Webster, MA 01570
Electrical
April 23, 2013
Yes
$500.00
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
I had a light switch that needed to be replaced wiring was bad and had to be replaced.
I called Mr. Response they were here in the time that i was told they would be there. The work was done in a timely manner with no surprises as to the cost. I was very happy with the work.
Thank you for the wonderful review. We're happy we could help you and your family out in a bad situation.
  Review Date: December 14, 2012
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Company Response:
Lisa Leary
92 S Main St.
Milford, MA 01757
Electrical
November 24, 2012
Yes
$673.00
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Bill from Mr. Response came down to update a dangerous Federal Pacific electric panel. He was very thorough and polite and courteous.

He also had no issue with me watching the work. He answered all the questions I had. When the work was finished, he cleaned the debris from the area and even offered to move my dryer back!
He explained everything he was doing, as I am very curious about work being done on my house. I am very grateful on how patient he was with all my questions. He cleaned everything and even moved the dryer back into position when he was done.
Thank you for your kind words. We strive for 100% satisfaction from all of our customers.
  Review Date: April 02, 2013
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Steven Sprott
64 Harlem St Apt 1
Worcester, Ma 01610
Electrical
March 29, 2013
Yes
$553.00
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
I had a plug catch fire in my living room. had the plug and wiring replaced.
I called Mr response he was at my house with in the time I was given that he could get there. Steve was his name very friendly took the time to explain and show me all that needed to be done . all and all I was very satisfied with the work. I thought the price was a little high at first, but after the work was completed I was happy I had him do it. I would recommend them to anyone looking for a honest guy.